NDIS invoicing for allied health: the 2026-27 therapy codes

This covers the 19 professions in the Therapeutic Supports registration group, listed in the rates table below. Early childhood professionals, behaviour support practitioners and audiologists got the same five extra codes.

What changed on 1 July 2026?

From 1 July 2026, a cancellation, telehealth session, non-face-to-face time, NDIA requested report or travel time each goes on its own code instead of the direct service code. Until 30 June 2026 you claimed all of them on the direct service code and chose the claim type when lodging. The new codes end in _CA, _NF, _TH, _RR and _PT, and the direct service codes no longer allow those claim types themselves.

That's 335 new codes across 67 support items, most of the 368 codes added to the catalogue this year. The prices are in the NDIS Pricing Schedule 2026-27. The claiming rules below come from the NDIA's pricing arrangements for 2025-26, which stay current until the NDIA publishes its 2026-27 guidance.

What are the six codes for one therapy support?

Each therapy profession has one direct service code and five codes that share its number with an ending added. Here they are for occupational therapy, direct service code 15_617_0128_1_3. Every profession in the rates table works the same way.

What are the 2026-27 therapy rates by profession?

These are the national price limits per hour. The cancellation, non-face-to-face, telehealth and report codes match the direct service limit for every profession, and travel time is half of it.

Some professions also have codes in other support categories at the same limits, each with the same five extra codes: Assistance with Daily Life (for example 01_661_0128_1_3 for occupational therapy), Finding and Keeping a Job, and Improved Health and Wellbeing. The 2025-26 arrangements say the Assistance with Daily Life copies exist so participants have more ways to fund therapy. Ask the plan manager which one the participant's plan uses.

Which price limit applies: national, remote or very remote?

For a face-to-face session it's the limit for where the participant is, the same as any other support. For telehealth it's generally the limit for where you are, though a participant in a remote or very remote area can agree to their area's limit if they're satisfied it's value for money. Non-face-to-face time and NDIA requested reports use the limit for where you are. MMM areas and remote rates explains how to find an address's area.

When can you charge a therapy cancellation?

You can charge a therapy cancellation when the participant gives less than 2 clear business days' notice, doesn't turn up, or isn't at the agreed place within a reasonable time when you've travelled there. That's shorter than the 7-day window for most support work. Claim up to your agreed fee on the _CA code, within its price limit, and only if you couldn't find other paid work for that time.

You can waive the fee. There's no limit on how many you claim, but if a participant cancels unusually often you're expected to find out why, and the NDIA monitors cancellation claims. The NDIA's examples only allow the claim where the service agreement sets out cancellation terms, so put yours in writing first. The cancellations guide covers the full rules and the windows for other supports.

What's the difference between telehealth and non-face-to-face?

Telehealth is the session itself delivered remotely, such as by video call, on the _TH code. It has to be a suitable way to deliver that support, and you're expected to give the same standard of care as in person. Travel time can't be claimed for it: provider travel only applies to face-to-face supports.

Non-face-to-face is work for that participant done without them there, on the _NF code. The NDIA's examples are writing a progress report for the participant's other providers, and research tied specifically to their goals. Staff training and supervision can't be claimed this way, because the price limits already include them. Nor can admin: pre-engagement visits, drafting the service agreement, entering participant details, bookings, quotes, rostering and lodging claims are all covered by the price limit.

Two exceptions come up in therapy. When you supervise or train a therapy assistant to hand over a participant's support, you can bill both your time and the assistant's. A case conference with other therapists about a participant's needs can be billed for every therapist's time.

For telehealth and non-face-to-face, the participant has to agree in advance, and you need to explain why the time is a good use of their funding.

How does therapy travel work?

Therapy travel time is capped at half the hourly limit, on the _PT code, with the same time caps as any other support. In MM 1-3 areas (cities, regional centres and large rural towns) you can claim up to 30 minutes to each participant, and up to 60 minutes in MM 4-5 (medium and small rural towns). As a sole trader you can claim travel from your usual place of work to or from a participant, so the trip back after your last participant counts too, with the same cap. If you work from home, that's usually home. In remote and very remote areas there's no set time cap; you agree travel costs with the participant, up to half the hourly limit. MMM areas and remote rates has the travel rules by area.

For example, 45 minutes of travel to a participant in a medium rural town (MM 4) at the occupational therapy travel limit is $97.00 x 45/60 = $72.75, as its own invoice line on 15_617_0128_1_3_PT.

Kilometres, tolls and parking aren't halved. They go on the non-labour travel code for the category, such as 15_799_0128_1_3, at up to $0.99 a km in your own vehicle plus tolls and parking at cost. Travel of any kind needs the participant's agreement in advance, in the service agreement. The travel claims guide has the full rules and worked examples.

When can you claim an NDIA requested report?

You can claim the _RR code only for a report the NDIA requested, and only if the participant agreed in advance. The NDIA counts a report as requested if it's required at the start of a plan to set out goals, at plan review to measure progress against those goals, or to recommend ongoing supports, or if the participant's plan says it's required. A report you or the participant decide would be useful doesn't qualify.